fbd777's Privacy Policy

1.1 Purpose of This Policy

fbd777, as a trusted online entertainment platform in Bangladesh, places the highest importance on your privacy. The goal of this privacy policy is to clearly inform you about what information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties. We believe that transparency is the foundation of a healthy relationship.

1.2 Scope of Application

This policy applies to all fbd777 services, including our website, mobile platform, live casino, sports betting, slots games, and any customer support channels. This policy takes effect from the moment you begin using our services.

3.1 Account Management and Identity Verification

We use your personal information to confirm your identity and keep your account secure. Identity verification is mandatory for completing transactions through bKash, Nagad, Rocket, and Upay. This protects your account from unauthorized access.

3.2 Service Improvement and Personalization

By analyzing your gaming activity data, we can recommend more relevant games for you. For example, if you regularly enjoy cricket betting, you may be informed about events such as BPL or T20 World Cup. This makes your overall experience more enjoyable.

3.3 Financial Security and Fraud Prevention

By reviewing your financial information and transaction history, we identify suspicious activity. This helps prevent unauthorized transactions on your account and ensures the overall security of the platform.

3.4 Providing Customer Support

Using your information, our 24/7 live chat support team can resolve your issues quickly and effectively. Records of previous conversations are kept so you do not have to provide the same information repeatedly.

3.5 Ensuring Responsible Gaming

By monitoring your gaming patterns, we help ensure responsible gaming. If any unusual behavior is noticed, we provide the necessary support. For more details, visit our Responsible Gaming page.

4.1 Payment Processors

To complete your deposit and withdrawal processes, we share the necessary financial information with payment processors such as bKash, Nagad, Rocket, and Upay. This sharing is strictly limited to the purpose of completing transactions.

4.2 Game Software Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Microgaming, and Ezugi may use limited session data to operate games on their platforms. This data sharing takes place entirely through encrypted channels.

4.3 Legal Obligations

We may be required to share information with authorities due to court orders, regulatory directives, or legal investigations. In such cases, information is provided only in accordance with the specific requirements of the legal authorities.

6.1 SSL Encryption

All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption technology. This means that all information exchanged between your browser and our servers remains encrypted and cannot be read by third parties.

6.2 Secure Server Infrastructure

Your data is stored in secure data centers where unauthorized physical and digital access is strictly controlled. Regular security audits are conducted and system updates are applied.

6.3 Staff Training and Access Control

Only authorized staff are given limited access to your information when required for specific job functions. All staff have received data protection training and are bound by confidentiality agreements.

6.4 Password Protection

Your password is stored in an encrypted hash format — no staff member or system can view your actual password. Using a strong, unique password and changing it regularly is also important for your own protection.

8.1 Active Account Information

All your information is retained while your account remains active. This information is used for the purpose of providing services, support, and security.

8.2 Closed Account Information

Even after an account is closed, records of financial transactions and identity verification information are retained for a specific period due to legal and regulatory obligations. This retention period is determined in accordance with applicable law.

8.3 Technical Log Data

Server logs, session data, and security-related logs are retained for a limited period and then automatically deleted. This data is necessary for diagnosing technical issues and security investigations.

fbd777 strictly follows a 21+ age policy. Our platform is for those aged 21 and above only. Age verification is mandatory during the registration process.

If we become aware that a minor is using or attempting to use our platform, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child is using our platform, please contact [email protected] without delay.

The fbd777 platform integrates software from game provider companies. These companies may have their own privacy policies. fbd777 is not responsible for the privacy practices of third parties.

However, we ensure that all companies partnering with us are contractually required to comply with our data protection standards.

11.1 Notice of Changes

fbd777 may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address and display a clear notice on the platform.

11.2 Consent to Changes

Continuing to use the platform after a policy change will be considered as your consent to the updated policy. If you do not agree to the changed policy, you have the right to close your account.

11.3 Review Date

This privacy policy was last reviewed and updated in January 2026. The date of any future changes will be clearly stated at the top of this page.